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1. How do I get started?

• Step 1: Sign Up on donnadicapri-px.rtrk.com/Shop

• Step2: Choose the type of account you are registering for under “Memberships”

• Step3: Fax us your Business License or Tax ID forms to (213) 747-0677 or email to: Sales@DonnaDiCapri.com

• Upon receipt of your information, you will receive a confirmation of your log in/password Activation

• Step 4: You will then be able to start placing the drop ship orders. Orders can be placed at the web-site donnadicapri-px.rtrk.com

2. What are the fees involved?

• Administrative & handling charges: $5.00 per order

• Shipping charges:

1. USPS

a. First Class: $4.95 first item / $0.95 each additional on same order

b. Priority: add to the first class charges $5.85

c. Express: add to the first class charges $18.00

2. UPS: Charges based on Realtime calculations on the ecommerce. Prices may vary.

• Insurance (mandatory); $1.35 per order.

3. Do you ship international? What shipping method is used?

• We do not ship internationally.

• All orders are shipped via First Class unless requested otherwise.

4. How do I place an order?

• You can e-mail to info@DonnaDiCapri.com

• You can place the order online at donnadicapri-px.rtrk.com/Shop

5. Do I receive a tracking number?

• You will receive an invoice with the final tracking number to the email address provided

• IF you place your drop ship order online - You can check the status of your order online at donnadicapri-px.rtrk.com/Shop

6. How quick are orders shipped?

• Orders are processed and shipped within 24/48hrs

7. Where can I download images, excel description, price list, and list of products discontinued.

• Upon receipt of all the required documents, we will send you an email with the information on how to download all the images, excel descriptions, price lists, etc.